M'sitting is a website that connects homeowners who want someone to look after their home while they are away with people willing to care for their home, with or without pets, in exchange for the opportunity to stay there.
House sitting is based on an exchange of services between individuals: no money changes hands between members for the stay.
M'sitting makes it easier to find members, get in touch and arrange stays.
You can use M'sitting in two ways:
As a homeowner, to find a house sitter who will look after your home and pets while you are away.
As a house sitter, to find stays and look after homes and pets.
You can have both profiles under the same account. They are separate and can be managed independently.
Here is how it generally works:
A successful stay then depends on a good understanding between the two members and on each of them honouring their commitments.
Registration and browsing profiles are free. An annual subscription of €35 gives you access to all the website's features.
There is only one subscription plan, with no automatic renewal. One subscription is enough to use both profiles under the same account.
What you can do without a subscription and how renewal works are explained in Chapter 10.
M'sitting provides, in particular:
a confidence rating based on email verification and the validation of supporting documents;
an internal messaging system;
tools for managing favourites and profile visits;
tools for arranging and confirming stays;
an optional but strongly recommended online agreement;
reviews published on profiles after confirmed stays.
If you have any questions, you can read the frequently asked questions or contact the M'sitting administrator using the methods described in Chapter 15.
After completing the registration form and clicking “Submit”, you will be taken to the “Settings” page.
You will be asked to confirm your email address. This step is required to complete your registration and activate your profile.
If necessary, you can request another confirmation email or change the email address you entered.
However, you can choose your role and start completing your profile before confirming your email address.
M'sitting offers two options:
“Find house-sitting opportunities (look after homes)”: you want to be a house sitter.
“Find house sitters (have my home looked after)”: you are a homeowner looking for someone to take care of your home.
If you want to use both options, you can create both profiles under the same account. Each profile is managed separately.
The profile is divided into several sections.
Section 1 Photos
You can add photos to introduce yourself through your profile. The rules for managing photos are explained in Chapter 4
Section 2 General information
You provide details such as your first name, gender, age, occupation and whether or not you are retired.
For a house sitter profile, you also indicate whether any children will accompany you. If another person is accompanying you, you can also provide their general information and explain their relationship to you.
Section 3 Where you live
You enter the town or city where you live.
Section 4 Dates
For house sitters, this section is used to indicate when you are available.
For homeowners, this section lets you offer stays during the periods when you need someone to look after your home. The dates or periods you offer must fall within the next twelve months. Once you have found a house sitter and the stay has been confirmed, it is marked as booked.
Section 5 Information specific to each role
For house sitters, this section lets you describe your personality, motivations, house-sitting experience, DIY or gardening skills, the animals you are willing to look after or that may accompany you, your preferred destinations, the facilities you would like and the languages you speak.
For homeowners, this section lets you describe your home, your needs and the tasks to be carried out, any animals requiring care, the facilities available, the qualities you are looking for in a house sitter, the surroundings of your home and the languages spoken.
The criteria and information requested may therefore vary depending on the role you choose.
There is a section for supporting documents at the bottom of the profile page.
You can submit proof of identity, proof of address and a criminal record certificate. These documents are optional but recommended to improve your confidence rating.
Only the M'sitting administrator can view these documents for verification, and they are automatically deleted once validated.
To activate your profile, you must:
The “Settings” page allows you to manage the following:
the role you use on the site and access to the corresponding profile;
activating or deactivating your profiles;
your account information, including your username and registration date;
your subscription status and access to the subscription page;
your phone number;
your password;
your email address;
whether to display your phone number and/or email address on your profile, subject to the applicable conditions;
email notifications (when someone adds you to their favourites, when you receive a new message, or when M'sitting sends you an informational email);
logging out;
choosing the site's language;
the link to close your account.
Your profile is the main way you introduce yourself to other members. It is therefore important to complete it carefully and keep the information up to date.
In your profile, you can update your general information, the town or city where you live, your introduction, your availability or the stays you offer, as well as the criteria specific to your role.
How changes are saved may vary between sections of your profile. There is not necessarily a single button for saving all changes.
Follow the instructions displayed in each section of the site and check that your changes have been saved successfully.
If your profile is active, a link allows you to view it as other members see it when they visit.
If your circumstances change, remember to update the relevant information:
your introduction and contact details;
your availability or the dates of the stays you offer;
your search criteria;
the photos and information relating to your home or your house sitter profile.
If you are a homeowner, remember in particular to mark a stay as booked as soon as you have found your house sitters.
If you use M'sitting both as a homeowner and as a house sitter, you need to maintain your two profiles separately.
You can update one without necessarily changing the other. The main photo is an exception: it is shared by both profiles. All other photos are specific to each profile.
The requirements for activating profiles, managing photos and subscribing are explained in the relevant chapters.
Photos help members introduce themselves and give others a clearer picture of their profile.
M'sitting allows you to add up to twelve photos to each profile gallery.
Photos must meet the following requirements:
JPG or PNG format;
maximum file size of 10 MB per photo;
minimum dimensions of 700 × 700 pixels;
no more than twelve photos per gallery.
Your main photo is shared by both profiles if you use both a homeowner profile and a house sitter profile.
The other eleven photos are specific to each profile. You can therefore show different things depending on which role you are using.
Choose photos that help homeowners get to know you a little better. Favour natural, recent images that represent you accurately.
Your photos should help house sitters get an idea of your home and what to expect during their stay.
You could include:
the main rooms in your home;
outdoor areas;
useful facilities;
interesting or distinctive features of your home;
the surrounding area, region, scenery, notable places or nearby tourist activities.
These photos can help house sitters better understand the stay you are offering.
Depending on the options available on the photo management page, you can add, replace, rotate or delete a photo, or choose your main photo.
Check the result after each change, especially if you use both profiles.
Important: deleting a photo cannot be undone. Make sure you want to delete it before confirming.
Take time to review your galleries regularly: relevant, up-to-date photos help make your profile more informative.
The Confidence rating helps members assess how thoroughly a profile has been verified.
It is calculated based on verification of the email address and supporting documents. It does not provide an absolute guarantee about a person or how a stay will go.
Once your email address has been verified, your rating is 2/10.
To improve your rating, you can submit the following three documents in the supporting documents section of your profile:
These documents are optional, but submitting them is recommended.
The M'sitting administrator checks them manually. Verification takes no more than 24 hours and is usually much quicker, often between a few minutes and six hours.
If a document is rejected, you can submit it again after correcting the issue.
Supporting documents can only be viewed by the M'sitting administrator for verification purposes. They are not made available to other members and are automatically deleted once they have been validated.
The rating is calculated out of ten points, as follows:
| Verified item | Points |
|---|---|
| Verified email address | 2/10 |
| Verified proof of identity | +2 |
| Verified proof of address | +2 |
| Verified criminal record certificate | +4 |
| Maximum total | 10/10 |
Verification of all three supporting documents allows you to reach the maximum rating of 10/10.
Points for supporting documents are added only after those documents have been verified.
A Confidence rating of 10/10 meets the trust-related criteria used by certain site features, particularly the selection of house sitters suggested to homeowners and the priority presentation of certain applications.
However, this rating is no substitute for reviewing a profile, communicating with other members or carefully preparing for a stay.
Activating a profile makes it visible to other members in search results. If you have both roles, you can activate or deactivate each profile independently.
To activate a profile, you must:
have verified your email address;
have entered your town or city of residence;
have completed at least 50% of your profile. This is the absolute minimum required to activate it, but ideally you should complete it to 100% as soon as possible to attract the interest of members who view it.
Submitting supporting documents is not mandatory. You also do not need an active subscription to activate a profile.
On the “Settings” page, find the checkbox for activating your profile.
Your profile will then be visible to other members.
If you no longer want your profile to be visible:
Your profile will then be hidden from other members. However, it will remain accessible through your account, and you can still view and edit it.
If you use both roles, you can activate one profile and leave the other deactivated.
Deactivating a profile does not delete your account or any information in your profile. It should not be confused with closing your M'sitting account.
Likewise, activating a profile does not mean you have a subscription: profile visibility and access to paid features are two separate things.
Note: If an account has been inactive for at least one year and has at least one active (visible) profile,
both its house sitter and homeowner profiles are deactivated (made invisible).
This is in accordance with the Terms and Conditions of Use and Sale. Read the terms.
M'sitting lets you search for homeowners or house sitters and view their profiles, even without a subscription.
The “Search” tab lets you find members using different criteria depending on the role you are looking for.
Only active profiles belonging to members who last logged in less than a year ago appear in search results. Profiles are automatically deactivated after one year of account inactivity, see the details.
1. Search options available under the “Search” tab:
Note: On the “By list” and “Worldwide” pages, if your profile is active, you can select “Show only profiles matching your criteria” (based on the main criteria you have entered in your profile).
This feature can make searching easier by highlighting members whose information matches what you are looking for.
However, you should still review each result individually: matching criteria are no substitute for direct communication between members.
On all search pages, you can sort results by:
On all pages, you can carry out a simple search by entering exact dates or selecting the months that interest you over the next 12 months.
Search criteria are optional. You can search without having filled in every section of your own profile.
You can view search results even if your profile is inactive.
Please note: an inactive profile is completely invisible to other members. You can still search and view profiles, but your visits will not be recorded. You also cannot contact members or add their profiles to your favourites while your profile remains inactive.
Viewing a profile helps you learn more about a member, their information, preferences and personal introduction.
Take time to read the available information and look at the photos. When planning a stay, it is useful to check that your expectations and availability are compatible.
On a member's profile page, in addition to the information they have entered themselves, you will find:
When your profile is active, your profile visits may be recorded, and contact and favourites features become available in accordance with the site's rules.
Homeowners may receive a selection of house sitters who have:
House sitters with an active subscription, a confidence rating of 10/10 and recent activity on the site may benefit from having their applications presented to homeowners as a priority.
This gives greater visibility to applications that meet M'sitting's criteria. However, it does not guarantee that a homeowner will choose the house sitter concerned.
You can search for members and view profiles without a subscription.
However, contact options are limited without an active subscription. See the rules for predefined and personalised messages.
M'sitting's messaging system allows members to get to know each other, clarify their expectations and arrange their stays.
The options available depend on your subscription.
M'sitting provides predefined messages that you can select directly in the messaging system without having to write your own text.
These messages are available to all members, whether or not they have a subscription.
They are particularly useful for making initial contact or replying quickly to another member.
Without an active subscription, you can:
send one predefined message to each member;
reply once to a predefined message received from each member.
You can do this with as many different members as you wish.
However, you cannot send personalised messages without an active subscription.
This means you can start exploring how the messaging system works and communicating with other members before subscribing.
With an active subscription, you have access to all messaging features, with no limit on the number of messages.
In particular, you can send personalised messages and continue your conversations with other members to work out the details of a stay.
Reply to messages from other members, whether or not you are interested in their proposal.
Even a negative reply is appreciated as a matter of courtesy and lets everyone know where they stand.
Clear, polite communication makes it easier to prepare for a stay.
A member's email address and telephone number may be displayed on their profile only if all the following conditions are met:
If any of these conditions is not met, the contact details are not displayed.
The internal messaging system keeps conversations within the website and makes it easier to organise stays.
Favourites and profile visits help you find profiles you are interested in again and see which members have viewed yours.
In the "Contacts + Favourites" tab, you can see the members you have added to your favourites and those who have added you to theirs.
This makes it easier to find profiles that interest you and identify members who have shown an interest in your profile.
You can remove a profile from your favourites directly from this section.
Adding a profile to your favourites is simply a way to help with your search: it does not constitute a booking or a commitment from the other member.
In the "Contacts + Visits" tab, you can see both the visits you have received and those you have made.
Both types of visits appear in a single list, sorted by date in descending order, with the most recent visits first.
A visit between two members is recorded only once. If you view the same profile several times, this does not create a new entry for each visit.
The following examples explain the information displayed:
"Marie visited my profile on 23/10/2026 at 15:00" means that Marie viewed your profile.
"I visited Marie's profile on 24/10/2026 at 17:32" means that you viewed Marie's profile.
If your profile is inactive, the visits you make are not recorded.
Favourites help you return to profiles that interest you. Profile visits let you see which members have viewed your profile and find profiles you have visited.
These tools make searching easier, but they do not replace the conversations needed to get to know each other and arrange a stay.
Registration on M'sitting is free. You can create an account, complete your profile and browse other members' profiles without subscribing.
To access all the site's features, an annual subscription is available for €35.
There is only one subscription plan. It gives you access to all features, whether you use M'sitting to look for stays as a house sitter, to find house sitters to look after your home, or both.
The subscription is valid for one year and does not renew automatically. You are free to decide whether to renew it.
Even without a subscription, you can keep your account and profiles, log in to the site, search for members and view their profiles.
You can also make contact with other members using the predefined messages provided by M'sitting:
send a predefined message to a member;
reply once to a predefined message received from each member.
You can do this with as many different members as you wish. However, without an active subscription, you cannot send personalised messages.
This allows you to explore how the site works and start communicating with members before subscribing.
With an active subscription, you have access to all M'sitting features, with no messaging limits.
In particular, you can send personalised messages and continue conversations freely with other members to arrange your stays.
A subscription allows you to make full use of the site, whether you are a homeowner or a house sitter.
There is no commission on stays and no additional fees based on their duration.
When your subscription is approaching its expiry date, you will receive an email notifying you less than seven days before it expires. Another email will be sent after your subscription has expired.
You can renew your subscription whenever you wish, without waiting for it to expire.
If you renew while your subscription is still active, the new subscription starts immediately, but its end date takes into account the time remaining on your previous subscription. You therefore do not lose any time you have already paid for.
Renewal is not automatic: it is up to you to decide whether to subscribe again.
You can continue using the free features if you do not wish to subscribe immediately. Your account and profiles are not deleted simply because you do not have a subscription.
If you have both a homeowner profile and a house sitter profile under the same account, you do not need two subscriptions.
One subscription covers both profiles.
You can therefore use both sides of M'sitting with the same active subscription.
You can access the subscription page from your account, under "Settings", by clicking the subscription button.
Follow the instructions on that page to subscribe.
Managing dates allows homeowners to offer stays and house sitters to indicate when they are available.
As a house sitter, indicate the periods when you are available to look after a home.
Keep this information up to date so that homeowners can see whether your availability matches their proposed dates.
As a homeowner, indicate the dates or periods when you would like someone to look after your home.
The periods you offer must fall within the next twelve months.
If your dates change, remember to update the information in your profile.
When you have found a house sitter with whom you would like to arrange a stay, you can use the "Book" link next to the relevant dates.
The "Book a stay" page will appear. It allows you to select a house sitter from your contacts and book the stay for them for the specified period.
To appear as an available contact for this booking, both the house sitter and the homeowner must have an active subscription and must have exchanged messages on the site in both directions: each must have sent and received at least one message.
After selecting the house sitter, a confirmation prompt appears, such as:
"Do you confirm sending the booking to Marie?"
Click "Yes" to confirm. A message is then sent to the house sitter asking them to confirm the stay.
The house sitter must confirm the stay from the "Contacts + Stays" tab.
Once the house sitter has confirmed the stay, it is automatically marked "Booked" in the homeowner's profile.
This step distinguishes periods that are still being offered from stays that have been confirmed.
After confirmation, the site displays a message inviting the house sitter to update their availability.
A "Complete the agreement" link appears.
The agreement is optional but strongly recommended. It helps set out the conditions of the stay and clarify each person's commitments.
How it works is explained in chapter 12.
Remember to update your availability or the dates of your proposed stays if your circumstances change.
For homeowners, it is important to check that the periods offered remain accurate.
For house sitters, realistic, up-to-date availability makes communication with homeowners easier.
Preparing for a house sitting stay means discussing expectations and practical arrangements clearly.
M'sitting provides an online agreement to help homeowners and house sitters formalise their arrangements.
Using the M'sitting agreement is not compulsory, but it is strongly recommended.
The agreement sets out the terms agreed between the homeowner and the house sitter. It is best for both parties to understand their commitments clearly before the stay begins.
Even if you decide not to use the agreement, take the time to agree on the practical arrangements.
The agreement is completed directly on M'sitting.
The homeowner and the house sitter each complete their own section and then sign it online.
Signing requires a six-digit code sent by email.
Once both members have signed their sections, the agreement is saved on the website. It can then be viewed and printed as a PDF.
We recommend keeping a copy of the agreement in case you need to refer to it.
Plan for the unexpected so you can leave with peace of mind.
House sitting is built above all on trust, but good preparation remains essential to a successful stay. Making sure the right insurance is in place is a shared responsibility for homeowners and house sitters.
Here's how to check that everyone is properly covered before the stay begins.
For homeowners: Check that your home is protected
Before handing over your keys, a quick call to your insurer can help you leave with peace of mind.
For house sitters: Check your personal liability cover
As a temporary caretaker, you need to make sure you have appropriate cover for any accidental property damage or personal injury you might cause while staying in your hosts' home.
M'sitting's advice
To avoid unpleasant surprises, we advise homeowners to always ask their house sitters for proof of holiday accommodation liability cover before the stay.
Take the time to check these details before you leave. It's the best way to prepare for unexpected situations and enjoy the experience to the full!
Before the homeowner leaves, both members should agree on the important details, including:
The house sitter should generally arrive the day before the homeowner leaves;
arrival and departure times;
how the keys will be handed over;
use of household equipment;
tasks to be carried out;
care to be provided for pets;
any special instructions;
contact details for people to reach in the event of a problem.
The information should be detailed enough for the house sitter to look after the home properly.
The M'sitting agreement states, in particular:
“The Lender undertakes to provide the Borrower with clean, comfortable accommodation that will not be occupied by third parties throughout the term of the agreement. The Lender undertakes to give the Borrower a warm welcome to the property, having prepared a bedroom and a dedicated storage area for their personal belongings.”
“In return for free accommodation, the Borrower undertakes to occupy the property provided throughout the agreed period. The Borrower undertakes to follow all instructions and provide the animals with the necessary care as specified by the Lender in an appendix signed by both parties.”
“The Lender undertakes to leave the Borrower a ‘Welcome Guide’. This document must list all detailed instructions, as well as any useful or essential addresses and telephone numbers in case of an emergency.”
The welcome guide should therefore bring together the instructions needed for the stay to run smoothly.
It may include instructions for the house and its equipment, pet care requirements, useful contact details, emergency contacts and practical information about the accommodation.
Before the stay, make sure you both know how to contact each other and that all instructions are understood.
If anything is unclear, it is better to clarify it before the homeowner leaves than to have to improvise once the stay has begun.
Careful preparation helps build trust and prevent misunderstandings.
A successful stay depends on trust, good communication and both the homeowner and the house sitter honouring their commitments.
Before the stay begins, take the time to make sure all essential information has been understood.
The homeowner should explain any particular features of the home, the tasks to be carried out, safety instructions and the care the pets need.
The house sitter should ask any necessary questions if something is unclear.
Before leaving, prepare your home so that the house sitter can take on their responsibilities under good conditions.
In particular, remember to:
leave a welcome guide with detailed instructions;
provide useful addresses and telephone numbers;
explain how the equipment works;
specify the care your pets need;
outline the tasks expected and any particular features of the home.
Make sure your instructions are clear and realistic.
During the stay, the house sitter must follow the instructions agreed with the homeowner and take care of the home and, where applicable, the pets.
They must use equipment carefully, carry out the agreed tasks and promptly inform the homeowner of any significant problem or unexpected situation.
If in doubt, it is better to ask the homeowner for advice than to make a decision that could have serious consequences.
If a problem arises during the stay, inform the other member promptly whenever circumstances allow.
In an emergency, prioritise the steps needed to protect people, animals and the property, and contact the appropriate services if the situation requires it.
The useful contact details and instructions in the welcome guide can help you respond appropriately.
At the end of the stay, follow the departure arrangements agreed with the homeowner.
The house sitter should report any problems encountered and pass on any useful information about the home or pets.
The homeowner and house sitter can share their impressions and review how the stay went.
Respectful communication from beginning to end helps make the experience positive for both members.
Reviews allow members to share their experiences after a stay and help other users get to know the people on M'sitting better.
You can leave a review for another member after a confirmed stay on M'sitting.
The option to leave a review is therefore linked to a booking confirmed on the site: you cannot leave a review simply because you have contacted someone.
Under the “Contacts + My reviews” tab, you can see the “Reviews received and given as a house sitter or homeowner”.
Reviews are also publicly visible on the profiles of the members concerned.
They allow other users to learn about previous experiences and find additional information before contacting a member.
Write an honest, clear and respectful review.
For example, you can mention:
how the stay went overall;
the quality of communication before and during the stay;
whether the agreed commitments were honoured;
your overall impression of the experience.
Stick to the facts and avoid unnecessarily aggressive wording. A review should help other members understand what the experience was like.
Reviews can help you get to know a homeowner or house sitter better, but they should not be your only criterion when making a decision.
Also look at the profile, photos and available information. Communicate directly with the member to make sure your expectations align and that the conditions of the stay are clearly understood.
Reviews complement the other information available: they are no substitute for communication or preparing for the stay.
Before contacting M'sitting, you can check the frequently asked questions using the link at the bottom of the website.
You'll find answers to the most common questions about how the website works and how to use its features.
Everything you need to know about house sitting, having someone look after your home: taking the plunge, house sitters: tips to help you get chosen...
The best way to get in touch depends on your situation.
If you haven't registered with M'sitting yet
You can contact the administrator by email. For visitors who haven't registered, email is the available contact method.
If you're registered and logged in to your account
We recommend using M'sitting's internal messaging system. The administrator is automatically added to your contacts when you receive the welcome message after confirming your registration.
A link that takes you directly to this conversation is available at the bottom of every page, as well as in your settings and on the frequently asked questions page.
Email is the preferred option if you're experiencing a problem that prevents you from accessing the website or if you need to send attachments.
When contacting the administrator, clearly describe your question or the difficulty you're experiencing.
If your request concerns a particular feature, try to specify the page involved and the circumstances in which the problem occurred.
This information will help us understand your request and provide an appropriate response.
If an account has been inactive for at least 2 years (meaning the last login was at least 2 years ago), the account will be deleted, along with all the information associated with it. All private messages will also be permanently deleted.
An initial email is sent to the account holder approximately 3 months before the deadline, followed by a second reminder email approximately 15 days beforehand.
To keep your account, simply log in again before that date.
If you wish to leave M'sitting, you can request the deletion of your account from your settings.
Deletion is not immediate, however: there is a 15-day waiting period before your information is permanently deleted.
The link to close your account is available in the “Settings” section of your account.
For security reasons, you must first enter your login credentials and then confirm your request to close your account.
Once you have confirmed your request, your profile will no longer be visible on the site.
Your information is not deleted immediately, however. It is retained for 15 days before your account and the data relating to you are deleted from the M'sitting database.
You will receive an email explaining the procedure and how to reactivate your account if you change your mind.
This waiting period also helps ensure that deleting your account does not adversely affect any other site member.
If you change your mind during this period, simply log back in to M'sitting.
Your account will be reactivated automatically: no further action is required.
Your profile will become accessible again and your information will be retained.
Please note: once the 15-day period has passed, the information relating to you is deleted from the database. If you wish to return to M'sitting later, you will need to create a new account.
Our main priority is to continually improve the quality of our service, and to do so, the best way is to ask for your feedback.
Here are a few questions you might like to answer:
Of course, you can also tell us which aspects you are happy with and think should remain unchanged.
Whatever your opinion, positive or negative, we need to hear it and will take it into account.
All your comments and suggestions are welcome, as they help us improve together.
